This policy is current
as of its last revision date. However, please note that this policy may be
amended from time to time to reflect changes and additions to the privacy
policy. Please check back for the most current version before relying on any of
Collection and Use of Information
By using Gearbox's online sites and products, users agree that Gearbox may collect aggregate information, individual information, and personally identifiable information, as defined below. Gearbox may share aggregate information and individual information with other parties. Gearbox shall not share personally identifiable information with other parties, except as described in the policy below.
information" is information that describes the habits, usage patterns, and
demographics of users as a group but does not describe or reveal the identity
of any particular user.
"Individual information" is information about a user that is presented in a form distinguishable from information relating to other users but not in a form that personally identifies any user or enables the recipient to communicate directly with any user unless agreed to by the user in advance of such communication. This information may be used to improve Gearbox's products and online sites, for internal marketing studies, or simply to collect demographic information about Gearbox's users.
Gearbox may release personally identifiable information to comply with court orders or laws that require us to disclose such information.
Children Under The Age of 13
Gearbox will not knowingly collect personally identifiable information from any person age 12 and under. Gearbox encourages parents to instruct their children to never give out personal information when online. Parents who are concerned about the transfer of personal information from their children may contact us at privacy@Gearboxsoftware.com to obtain a record of any information held by Gearbox and have it removed at their request.
Cookies and Other Information on a User's Machine
Gearbox also stores information on a user's hard drive that is used in conjunction with online play of Gearbox products. This includes a unique authorization key or CD-Key that is either entered by the user or downloaded automatically during product registration. This authorization key is used to identify a user as valid and allow access to Gearbox's products. Information regarding Gearbox billing, your Gearbox account, your Internet connection and the Gearbox software installed on your computer are uploaded to the server in connection with your use of this website and Gearbox software. Gearbox software automatically generates and submits to Gearbox bug reports upon a crash or other fault in the Gearbox software. This automatically generated bug report information may include information about other software or hardware on a user's system. Gearbox does not associate and store the automatically generated bug report information with personally identifiable information. Any bug reporting information manually submitted by users (e.g. through Gearbox's Bug Reporter form) is associated and stored with personally identifiable information. Users should also be aware that game play information disclosed during multiplayer game play (e.g. player name and current player statistics) is public information and may be displayed to other users.
Chat Forums, Etc.
From time to time, Gearbox's online products may provide chat forums, bulletin boards, or instant messaging tools to users. Any information that is disclosed in chat forums or bulletin boards is public information, and users who message one another may not know each other personally. Users should exercise caution when deciding to disclose personal information in such chat forums.
Gearbox gives users the option of discontinuing receipt of promotional email communications from Gearbox. Instructions for discontinuing receipt of promotional email communications from Gearbox will be provided in such subsequent email communications to users.
Storage and Security of Information
Personally identifiable information will be processed and stored by Gearbox in databases hosted in the United States. Gearbox has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.
Corrections, Updates and Removal of Information
If you are concerned
about the accuracy of personal information maintained by Gearbox or would like
your personal information removed from Gearbox's records, please contact us by
emailing privacy@Gearboxsoftware.com for review, update, or removal of personal
If you have any questions about this privacy statement, or the privacy practices of Gearbox, please contact us by emailing privacy@Gearboxsoftware.com.
Revision Date: September 7, 2010